Responsible Gaming
Gaming Should Be Entertainment
At Scooti, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
We are committed to promoting safe and responsible gaming practices for all our players in Australia.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. We take age verification seriously and comply with all Australian gaming regulations. By using Scooti.com.au, you confirm that you are of legal age to gamble in your jurisdiction.
If you are under 18, please do not access gambling services. If you are concerned about someone underage gambling, please contact the relevant authorities.
Warning Signs of Problem Gambling
Recognizing the warning signs early can help you or someone you know seek help before problems escalate. Check if you or someone you know exhibits any of these behaviors:
- Chasing losses by gambling more to try to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding or lying about the extent of your gambling activities
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing mood swings or irritability when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut back or stop gambling
- Friends or family expressing concern about your gambling habits
- Feeling anxious or depressed about your gambling behavior
If you recognize any of these signs, it's important to seek help immediately.
Self-Help Tools & Safer Gaming Features
Scooti provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period.
- Time Limits: Set reminders or automatic session timeouts to help you take breaks.
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services.
To access these tools, log into your Scooti account and visit the Responsible Gaming settings. If you need assistance, our customer support team is available to help.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. Here are the most relevant support organizations for Australian players:
Australia
- Gambling Help Online — Free, confidential counseling and support services for problem gambling in Australia
www.gamblinghelponline.org.au - Lifeline Australia — 24/7 crisis support and counseling
Phone: 13 11 14 (available 24 hours)
www.lifeline.org.au - Beyond Blue — Support for mental health and wellbeing
Phone: 1300 22 4636
www.beyondblue.org.au
International Support (for reference)
- GamCare (United Kingdom) — www.gamcare.org.uk
- GamStop (United Kingdom) — www.gamstop.co.uk
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (United States) — www.ncpgambling.org
All support services are confidential and free to access.
If You Need Help, Reach Out Today
Problem gambling can happen to anyone, and seeking help is a sign of strength, not weakness. Whether you're experiencing difficulties yourself or are concerned about someone else, support is available right now.
Don't wait — contact one of the support organizations listed above today. They have trained counselors ready to provide confidential, non-judgmental assistance 24/7.
Remember: You are not alone, and recovery is possible with the right support.
Questions About Responsible Gaming?
If you have questions about our responsible gaming features or need assistance setting limits on your Scooti account, please contact our customer support team. We're here to help you gamble safely and responsibly.